How to Implement New Processes and Systems in Your Business

What is a business process, and does your business really need one? Co-hosts Hannah Robinson and Melissa Honan go through systems and processes that can enhance the overall performance of your business - and how you can build one that’s tailored to your business model.

• Melissa goes through the benefits of developing business processes - and why creating systems and processes is the first step to scaling a business.
• Melissa talks about the first processes she implemented in her business when she took over running the business after Daniel was deployed.
• Hannah shares her thoughts on why she believes having processes always leads to increased productivity.
• Melissa describes how hard it was to move from a sub-contractor business model to hiring permanent staff.
• Melissa reveals she is a massive fan of time blocking.
• Hannah and Melissa go through unique strategies for building efficient business processes.
• According to Melissa, processes guarantee high-quality outputs - knowing exactly what needs to be done ensures nobody skips a step and the quality is the same across team members.
• Melissa breaks down how business owners can use quantifiable metrics to evaluate the diverse aspects of their business processes.
• Hannah explains why a critical step to implementing business processes is figuring out how much it’s going to cost you.
• Hannah asks Melissa how she monitors the results of new processes - Melissa asks for feedback from her team.
• Melissa explores the benefits of building a culture where employees are comfortable pointing out the flaws in your system.
• Melissa shares how her team became hysterical when they learned that Daniel would be the one implementing the Traction business system.
• Hannah admits that she often struggles to adapt to change, especially when she’s accustomed to a specific way of doing things.
• Hannah and Melissa agree that you don’t need to build new processes from scratch - if somebody else has a process that would fit your business model, buy it and implement it.
• Melissa highlights why trusting yourself is one of the key attributes to making confident decisions as a business owner.
• Melissa explains that if your team is negatively reacting to a new process, figure out if they’re struggling because it’s new or they’re struggling because it’s not working.

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